We recommend booking 9–12 months in advance, especially for peak seasons (June–September and December holidays). For last-minute travellers, we can often still create amazing journeys, but early booking ensures the best lodges and routes.

Discovery call: We learn about your travel style, interests, and timing.  
Tailormade proposal: We design a personalised itinerary just for you, including a selection of magical experiences to make your journey truly once-in-a-lifetime.
Refinement: We fine-tune until it feels perfect.  
Confirmation: Once you’re happy, we secure your bookings with our lodge (amend to: our partner properties, suppliers) and airline partners.  
Travel support: We’re with you before, during, and after your journey.

Everything from intimate tented camps to ultra-luxury lodges and barefoot beach villas. We recommend properties based on your style, budget, and the kind of experience you want.

Not with us. Our rates are the same - or often better - than booking direct, thanks to our trusted partner properties, suppliers, and airline partners, plus access to exclusive specials. You gain expert planning and support at no extra cost.

Southern Africa (SA, Botswana, Zambia, Namibia): Best from May to October (dry season, great game viewing).  
East Africa (Kenya, Tanzania, Rwanda, Uganda): Year-round, but June to October and December to February are prime.  
Indian Ocean Islands: Best from May to October; November to April is warmer with occasional tropical rain.

Yes - when you travel with experts. We only work with vetted lodges, guides, and transfer companies, and provide 24/7 support during your trip. Safari areas are safe and welcoming for visitors.

Typically: Accommodation (lodges, camps, or boutique hotels)
Most meals & drinks
Guided game drives, walks, or activities
Internal transfers and light aircraft flights (if applicable)

We’ll specify every inclusion (and any exclusions like tips, premium wines, or visas) upfront. Transparency is part of our ethos. Common extras: gratuities, premium alcohol, optional spa treatments, visa fees, and some international flights. With us, there are no surprises - we make sure you know before you go.

This depends on the country and your passport. U.S. travellers need visas for Kenya, Tanzania, Zambia, Zimbabwe, and others. South Africa and Botswana, for example, do not require visas for short stays. We’ll guide you through the requirements.

Yes, this is essential. We recommend comprehensive insurance covering trip cancellation, medical emergencies, evacuation, and baggage. We can recommend trusted providers familiar with African travel.

Policies vary by lodge and airline. We’ll outline the exact terms in your proposal before you confirm. In most cases, deposits are non-refundable, but we work with flexible partners and always advocate for our guests.